ITIL 4 Foundation Practice Exams

ITIL 4 Foundation Practice Exams simulate real certification exam questions covering service management principles, value creation, practices, guiding principles, governance, continual improvement, and ITSM workflow structures. These exams help you understand how ITIL integrates with modern frameworks like Agile, DevOps, and Lean.

What students will learn:
• ITIL 4 concepts, terminology, and practices
• Service value system (SVS) and service value chain
• ITSM processes, workflows, and governance
• Continual improvement and service delivery

Requirements:
• No ITSM experience required

Who this course is for:
• IT support staff and managers
• Service desk professionals
• ITIL 4 Foundation candidates